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Terms of Service

Last updated: January 2026

Welcome. These terms explain how our online sweet shop works, how to order and what to expect from us. Using our site means you agree to these simple rules.

Orders and delivery

We'll do our best to fulfill every order on time. If your needs change, let us know as soon as possible so we can adjust accordingly. If you're significantly delayed without notice, we may need to release your order.

Stock and pricing

Our range of premium candies, chocolates and gummy sweets is shown with current prices in good faith, and both may shift as seasons and ingredient costs change. If something you've ordered runs out, we'll suggest the finest alternative available.

Custom sweet orders

For bespoke confectionery creations we require several days' notice and typically ask for a deposit to confirm. If you need to cancel, reach out immediately and we'll work with you as flexibly as we can.

Using our website

Feel free to browse and share our pages with friends. Please don't reproduce our content, designs, photography or branding for business purposes without our permission first.

Our commitment

We pour care into every sweet we make and every word on this site, though we can't guarantee the website will never experience technical hiccups or errors. If you spot something amiss, let us know and we'll fix it right away.

Get in touch

Curious about our sourcing, ingredients, or shipping? Check out our FAQ or get in touch—our confectionery experts love helping customers find their perfect sweet treat.